Measuring Employee Productivity
Measuring employee productivity is to calculate an employee’s qualitative and quantitative work. It can be calculated on a monthly basis, yearly basis or by daily assessment. Before measuring an employee’s productivity, it is necessary to determine what are outputs to be measured. If an employer expects too much output from the employees, they will find shortcuts to achieve the expected benchmark and as a result, quality will suffer. Conversely, if less productivity is expected, the company’s overall performance will decline because of inefficient use of available resources. If a manager wants to measure employee’s productivity in the organization, he needs to know how to use certain basic software tools such as bar graph, pie chart, speadsheet etc. Now, let’s understand few methods explaining how to measure employee productivity.
Measuring Timeliness
This type of measurement is to know whether an employee is able to complete the specific task at a given period, and how much time or days he/she takes to accomplish the assigned work (for example: how long it takes for an employee to deliver a service or produce a specific product). This is an important measure to find out the overall delivery of service. Timeliness can be measured by setting up a track system in a computer, that calculates the employee’s work from the time the work was assigned to the time of completion of the work.
Building a Balanced Scorecard
Balance scorecard is one of the efficient performance measurement tools employed in industries, business organizations, government offices, etc., to monitor and process daily activities of the employees. The managers of an organization employ this strategic tool to evaluate the performance and quantity of work executed by each employee. The financial and non-financial measures and targets are some of the indicators set, that are present in the balanced scorecard.
Developing Performance Metrics
Performance metrics is one of the evaluation techniques that is used in organizations to quantify the performance of an employee. Performance metrics is developed mostly to determine the health of the ongoing project of a company. The main objective of performance metrics is to align the customer requirements with the values of the company. The process of developing performance metrics is discussed below:
•Identifying the customer requirements
•Developing measures such as time, cost, quality of work, resources, scope of the project and the required action to be implemented
•Establishing the targets and finally measuring the scores achieved by each employee
